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Level 1: Joiner
Posts: 1
Registered: ‎09-08-2019
Accepted Solution

Bona fide add ons

I'm getting charged for bona fide add ons I dont know what these are and iv never made a purchase for anything
Anonymous
Posts: 0

Re: Bona fide add ons

@anthonypbrown25 @Have you checked your myo2 to see what these are? Call customer service using this link Guide: How to find help & contact O2 

Posts: 89,256
Topics: 536
Solutions: 11,655
Registered: ‎04-04-2012

Re: Bona fide add ons

@anthonypbrown25 

Check help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 89,256
Topics: 536
Solutions: 11,655
Registered: ‎04-04-2012

Re: Bona fide add ons

Some help from the giffgaff forum here too https://community.giffgaff.com/t5/Help-Support/Text-message-scam/td-p/23125887
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)