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Bona fide add ons

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anthonypbrown25
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on ‎09-08-2019 17:38

on ‎09-08-2019 17:38

I'm getting charged for bona fide add ons I dont know what these are and iv never made a purchase for anything
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MI5
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on ‎09-08-2019 17:49

on ‎09-08-2019 17:49

@anthonypbrown25 

Check help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Anonymous
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on ‎09-08-2019 17:43

on ‎09-08-2019 17:43

@anthonypbrown25 @Have you checked your myo2 to see what these are? Call customer service using this link Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
In response to Anonymous
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on ‎09-08-2019 17:49

on ‎09-08-2019 17:49

@anthonypbrown25 

Check help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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MI5
Level 94: Supreme
In response to MI5
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on ‎09-08-2019 17:56

on ‎09-08-2019 17:56

Some help from the giffgaff forum here too https://community.giffgaff.com/t5/Help-Support/Text-message-scam/td-p/23125887
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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