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Bona fide add ons

anthonypbrown25
Level 1: Joiner
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I'm getting charged for bona fide add ons I dont know what these are and iv never made a purchase for anything
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MI5
Level 94: Supreme
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@anthonypbrown25 

Check help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Anonymous
Not applicable

@anthonypbrown25 @Have you checked your myo2 to see what these are? Call customer service using this link Guide: How to find help & contact O2 

Message 2 of 4
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MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@anthonypbrown25 

Check help here https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s... and here www.payforitsucks.co.uk

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 4
739 Views

MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
Some help from the giffgaff forum here too https://community.giffgaff.com/t5/Help-Support/Text-message-scam/td-p/23125887
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 4
734 Views