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carole172
Level 1: Joiner
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Is there a problem with the O2 app at the minute? It won’t let either me or my partner purchase more data
Message 1 of 6
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MI5
Level 94: Supreme
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@carole172 

Try on the website

http://www.o2.co.uk/myo2 

Or call customer service.

Numbers here 

Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 6
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Cleoriff
Level 94: Supreme
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@MI5 

Just to let you know, that website address brings up 'Looks as if you are lost' error message. frowning2

Veritas Numquam Perit

Girl in a jacket
Message 3 of 6
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MI5
Level 94: Supreme
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Registered:
Someone messed up the redirects.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 6
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Cleoriff
Level 94: Supreme
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Registered:

@MI5 wrote:
Someone messed up the redirects.

and everything else. Bit of a omni-shambles. rage

Veritas Numquam Perit

Girl in a jacket
Message 5 of 6
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MI5
Level 94: Supreme
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Indeed and not good enough from O2, especially at this time when no one can get through to O2!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 6 of 6
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