Bolt on added without my knowledge

[Anonymous]

I just upgraded yesterday. I was on  £10.50 per month contract. I chose a phone, a simple one, nothing to complicated, I could have bought it for just over £100.00. I was told my new contract with this phone would be £13.50 per month, I accepted. It was only when I got home today (was staying at my daughters for the weekends when I upgraded) and went on the O2 web page and went into my account that I discovererd that the extra £3.00 was a 100mb data Bolt on. I had explained in the shop that I had no intention or interest in using my phone for Internet use when choosing a model, I was not told at anytime that the extra £3.00 was a bolt on and thus optional...Bit sneaky that, if I had been told I would have declined it, I have managed perfectly well for the last few years without Internet on my phone, I just want to it for text and calls. Have now removed the bolt on.

[Anonymous]

his own fault for not researching or asking questions before putting pen to paper

[jonsie]

Hopefully the OP has seen the light and has contacted customer service to sort it out and reinstate the bolt on.

[Anonymous]

you know what they say. read carefully before signing contracts

[Liquid]

And if you can don't sign leaves more room for maneuverability (just make sure your mates are bigger than their mates)