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Bolt On?

Joynesy
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Hi,

Sorry probably my ignorance but have o2 changed the rules regarding Bolt On? I can only seem to buy 100mb at a time for £5.50- when previously I could buy 2gb, 5gb etc? Anyone know?

Thanks in advance,

Ian

Message 1 of 29
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Trifle3
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I am encountering the same issue. The only option is 100mb and the plus and minus icons are greyed out and not functioning. Tried on android and PC but the same issue. If I'm being cynical it looks like a scheme to rip you off for 100mb every few hours or get you to upgrade.

Message 21 of 29
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Enlli
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O2 know there is a problem. However, they are often exceedingly slow on fixing these things.

We are still waiting on an update

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 22 of 29
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jonsie
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Message 23 of 29
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Dave-O2
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Afternoon 

 

@Joynesy@MI5@Gage@Mi-Amigo@fbj27@Trifle3 

 

Just dropping in to advise we'e expecting a fix on this next week.

 

Thanks.

Message 24 of 29
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Mi-Amigo
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Thanks for update @Dave-O2 

but begs the question....

why does it take O2 so long to fix issues

animated-elephant-image-0327



Girl in a jacket


Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"
Robert Kennedy.

Message 25 of 29
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jonsie
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Message 26 of 29
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Enlli
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@jonsie wrote:

Sent away for a tap and die set....?


Nah...all the schools will be back. Probably giving it as an exercise to the Computer Studies class. 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 27 of 29
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gmarkj
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Don't mention schools at the moment. It's not a pleasant word...


 

https://www.bbc.co.uk/news/articles/c15vpx8e24zo?_sm_au_=iVV1BQBR1nPsFSWN3pkC8KtQ4RRH2 

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 28 of 29
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Dave-O2
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Afternoon @Joynesy@MI5@Mi-Amigo@Gage@Trifle3@fbj27 

 

Just confirming that this is now fixed, so you can now go ahead and add more data 👍

Message 29 of 29
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