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Blue light card discount

Nao
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Why is the blue light discount not accepted with certain phones? I’ve just upgraded to an iPhone 12 pro but the discount is on airtime plan not device. Seems unfair!
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madasaf1sh
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@Nao

This applies to the o2 discount schemes, So seems fair to remove from all discount schemes.

It usually applies to high demand handsets and is usually removed after 3 months from these handsets.

At the end of the day its an o2 business decision.

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
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@Nao 

Device plans are never discounted at all.

All the discount schemes apply to airtime only.

Terms and excluded devices here https://www.o2.co.uk/open

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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All done to maximise profits

As the discount has to be applied within 28 day it seems customers who are early buyers lose out

A bit unfair in my opinion

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Nao
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@MI5 That’s what I mean, if it’s the airtime that’s discounted then why should it matter which device I choose🤷🏼‍♀️

I know it won’t change things but thanks all for replying to my little mard😉
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MI5
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@Nao wrote:
@MI5That’s what I mean, if it’s the airtime that’s discounted then why should it matter which device I choose🤷🏼‍♀️

I think we'd all agree @Nao 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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