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Chivs87
Level 1: Joiner
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Hi ,

 

I was about to upgrade my refresh contract using a code obtained through my blue light account. I have entered this at checkout, and it says the O2 Open discount 25% Airtime discount and £0.00. 

 

How do i know that this discount will work? its upgrading on an Iphone 11. 

 

The Bluelight website says to see the O2 website for exclusions on phones. i cant seem to find any? and Customer service on the phone couldn't help, they just said i have to wait for my bill to be produced!

 

Any help appreciated, thanks

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Cleoriff
Level 94: Supreme
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@Chivs87 

No current exclusions to the iphone 11

Follow the info here

Guide: O2 Open & Friends and Family discounts - How to sign up 

Veritas Numquam Perit

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O2Karl
O2 Support
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Hi Chivs,

If it is showing O2 Open discount 25% that's great, it means your order has the open discount showing.


You do usually get an email to confirm the discount or if we seek any additional ID.

What I would recommend you do is complete the order and the discount should show on bolt-on's once the airtime has been updated. If it does not show as a bolt-on on My O2 you will need to contact O2 over the phone to make sure it gets applied. I would recommend waiting 24 hours for the upgrade to process.

Hope this Helps.

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