on 07-11-2012 15:25
Im now about 5 mins from cancelling my new contract with o2, I,ve been on pay as you go for years, logging in online no problems, being able to change numbers on family bolt on, but now o2 decided to change all the information on my online account so it only shows me my contract details,
I went to online help advisors, who put me through pay as you go,then contract advisors,then back to pay as you go advisor,then back again to contract advisors,
Surely o2 should have let me set up my own account details for my contract phone
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13-11-2012 00:05 - edited 13-11-2012 00:07
they say they will call back but you either need to chase it up or have patience. o2 set up the accounts as they are the ones that have to perform the credit checks then set the accounts up on their system
on 07-11-2012 15:34
on 07-11-2012 15:34
on 07-11-2012 15:37
on 07-11-2012 15:37
I CAN cancel the contract, as the phone has just arrived today, and I have a cooling off period
on 07-11-2012 15:39
you will need to pay your monthly tariff x however many months left on your contract to get out of it if you are that desperate
on 07-11-2012 15:41
on 07-11-2012 15:41
no I dont I have a 7 day cooling off period, an advisor told me that today
on 07-11-2012 15:41
on 07-11-2012 15:41
on 07-11-2012 15:43
on 07-11-2012 15:43
I tried ringing o2, but the advisor was at a loss to suggest how to access the pay as you go number online, and told me to ring back tomorrow,if I cant access it online tomorrow !!!!!!
on 07-11-2012 15:48
pay & go team is 4445 from your mobile
on 08-11-2012 20:43
on 08-11-2012 20:43
on 08-11-2012 20:52
on 08-11-2012 20:52