Blocked

[domi0220]

Hello. I have not paid the last bill for my second call. My number is blocked. What should I do now..?

[domi0220]

I write a message because I don't speak English.

[jonsie]

You will need to call and make payment. It will take 24 hours to unblock once the payment has cleared. If you are not able to make payment, call and ask for the Payment Management Team.

Guide: How to find help & contact O2 

[jonsie · Accepted solution]

As you don't speak English you need to ask someone to call on your behalf while you are with them. You can make payment and just wait for the phone to be unblocked

Guide: How to Pay Your Bill (Airtime & Device Plans) 

[MI5]

@domi0220 

https://www.o2.co.uk/help/account-and-billing/payment-support

[Bluebird]

You don’t speak English....and yet you’re speaking in English.

[jonsie]

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@Bluebird wrote:
You don’t speak English....and yet you’re speaking in English.

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Writing is very different.

[MI5]

Google translate innit.

[jonsie]

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@MI5 wrote:
Google translate innit.

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Xactly.