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Bethhh · ‎18-01-2019

Hi I'd like to unblock a number but Dont have my old phone so won't show me my blocked numbers can I do this on my account

MI5 · ‎18-01-2019

@Bethhh Numbers are only blocked at handset level, not account level. A new phone if synced with Google will be able to unblock any previously blocked numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-01-2019

@Bethhh Numbers are only blocked at handset level, not account level. A new phone if synced with Google will be able to unblock any previously blocked numbers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

EmilieT · ‎21-01-2019

Hi @Bethhh, I was wondering if you had made any progress with this over the weekend? Did the advice above help?

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