Blocked calls

[Steve1984]

I have had my outgoing calls blocked because even though I wasn’t due to pay my bill until next week. You don’t have live chat anymore so how on earth am I supposed to speak to someone??

[Cleoriff]

Hi @Steve1984 

You can borrow a phone, use a landline or Skype.

Skype details in this guide Guide: Coronavirus Community Help and Support 

[Steve1984]

@Cleoriff when you live on your own and have no land line, it can be near on impossible. However, I didn’t think about Skype, so thank you

[Steve1984]

@Cleoriff how do you contact them through Skype exactly? What are their contact details?

[O2Sophie]

Via wifi, Steve1984. If you don't have wifi, can you get into an o2 shop and they can get your through to customer services?

[Cleoriff]

@Steve1984 

Skype number here 0800 032 1402 and how to use it in the links below

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/td-p/1305104

Skype for Mobile

https://www.skype.com/en/get-skype/skype-for-mobile/