on 18-06-2014 01:08
on 18-06-2014 01:08
Just switched on to 4G - Ta much O2! But.......my Blackberry Z10 no longer downloads updates via wifi unless i turn OFF data services on 4G, then wifi downloads work fine!
Somehow I dont think that this is what you intended......but over to O2 for a solution!
Solved! Go to Solution.
on 18-06-2014 06:24
on 18-06-2014 06:24
on 18-06-2014 05:40
Ho @Anonymous , which updates are you having problems with?
If from BlackBerry World then open BW and pull down the menu from the top, select settings, then Network and Data Limits, and choose 'Use WIFI only'.
Otherwise for phone software updates, I just set mine to not automatically download.
Sent from my Z10
on 18-06-2014 06:24
on 18-06-2014 06:24
on 18-06-2014 10:02
Ok...... My access to Blackberry World worked flawlessly (using the wifi only setting) until last night when 4G/H+ went active in the Greater Glasgow Area. Blackberry World despite being set as above, continually throws me out to "Please connect to WiFi" despite the phone being already connected.
Unless something has just blown on the phone, it is fibbing. The only change was rebooting the phone to log on to 4G.
on 18-06-2014 10:27
on 18-06-2014 10:27
on 18-06-2014 11:54
on 18-06-2014 11:54
Try resetting the phone again and also reset your router.
Failing that delete (forget) your wifi connection and re-enter it.
I wouldn't have thought that 4G (or H+ which is 3G) would affect wifi in any way. Different parts of the radio spectrum.
on 18-06-2014 12:16
@aldaweb wrote:Try resetting the phone again and also reset your router.
Failing that delete (forget) your wifi connection and re-enter it.
I wouldn't have thought that 4G (or H+ which is 3G) would affect wifi in any way. Different parts of the radio spectrum.
Yep, I would suggest removing the wifi connection on your phone (forget the network), switching your router off for 10 minutes and then switch it back on and try and connect again.
You could always try changing the channel number on your router tio see if that makes any difference (its not unheard of).
Two questions for you though:
* Does the phone connect to any other Wifi networks or mobile hotspots?
* Whats the 4G like in Glasgow? I noticed my girlfriends iPhone picked up a 4G signal in Inchinnan at the weekend!
on 19-06-2014 19:30
Thanks everyone.......think it might have been my Sky router/WiFi.....as everything seems to be working now without me doing a thing! Im used to technology sometimes throwing a wobbly, but this was odd!
on 20-06-2014 20:52
on 20-06-2014 20:52
on 21-06-2014 13:24
on 21-06-2014 13:24
Glad it's sorted for you