cancel
Showing results for 
Search instead for 
Did you mean: 

Black Friday Deal with current contract help..

Dangreenday182
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:

So basically my wife is with o2 & has 1 month left on her current contract, but has seen a great Black Friday deal on Mobiles .co .uk website for a new phone/contract which is also on o2 (a 24 month deal) that she wants to take,

After she pays her last month on her Current contract/phone is she able to keep the same number but transfer it to the new contract/phone shes about to take out as its still with o2?

Hope that makes sense,
Thanks in advance for your help


Message 1 of 3
824 Views
1 ACCEPTED SOLUTION

Accepted Solutions

gmarkj
Level 66: Unequalled
  • 12901 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
Quick answer - yes.
You will need to wait for the last bill to have cleared before asking for the transfer, but all you need to do is call CS and ask them to move the number across.
This does mean you will end up paying for an additional month of contract.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 3
810 Views
2 REPLIES 2

gmarkj
Level 66: Unequalled
  • 12901 Posts
  • 95 Topics
  • 1172 Solutions
Registered:
Quick answer - yes.
You will need to wait for the last bill to have cleared before asking for the transfer, but all you need to do is call CS and ask them to move the number across.
This does mean you will end up paying for an additional month of contract.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 2 of 3
811 Views

Dangreenday182
Level 1: Joiner
  • 4 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Thats fine, thats what i wanted to know, thanks for the help 😀
Message 3 of 3
803 Views