on 08-04-2022 16:34
please can you confirm that my service is running normally as I received a letter dated the 4th April saying that my service was going to be suspended? please can you confirm you have received the payment that I promised. kind regards, Peter Anderson
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08-04-2022 17:36 - edited 08-04-2022 18:14
08-04-2022 17:36 - edited 08-04-2022 18:14
Hi there @PeterA
Welcome to the o2 Community Forum
We are a customer based community and have no access to your account.
Contact O2 Customer Services
Here:
Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
Here:
The Credit File Referrals Team is not customer facing. Below are the only ways to contact them:
creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Here:
Guide: Coronavirus Community Help and Support
PAYMENT MANAGEMENT
You need to speak to payment management,
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
08-04-2022 17:36 - edited 08-04-2022 18:14
08-04-2022 17:36 - edited 08-04-2022 18:14
Hi there @PeterA
Welcome to the o2 Community Forum
We are a customer based community and have no access to your account.
Contact O2 Customer Services
Here:
Social Media Teams
If this helps and it works for you the
Social Media Teams will be on hand just
send them a message
https://o2uk.co/O2CFB
https://o2uk.co/O2CTW
https://o2uk.co/O2CIG
O2 Facebook
O2 Twitter
O2 Instagram
Here:
The Credit File Referrals Team is not customer facing. Below are the only ways to contact them:
creditfilereferrals@telefonica.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Here:
Guide: Coronavirus Community Help and Support
PAYMENT MANAGEMENT
You need to speak to payment management,
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
on 08-04-2022 17:56
You need to speak to payment management,
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm