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Bills

Nat0116
Level 1: Joiner
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Hi I paid my bill yesterday but I’ve still not been put back on 

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MI5
Level 94: Supreme
  • 123727 Posts
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@Nat0116 

It can take up to 48 hours and there may be a reconnection fee to pay.

You can check with O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 123727 Posts
  • 611 Topics
  • 19957 Solutions
Registered:

@Nat0116 

It can take up to 48 hours and there may be a reconnection fee to pay.

You can check with O2 Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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