Solved: Bills

Anonymous · ‎28-11-2017

I have paid my bill but my phone still isn’t working

Cleoriff · ‎28-11-2017

@AnonymousWere you late paying your bill? You may need to give customer services a call from a landline or use live chat tomorrow https://www.o2.co.uk/contactus

You may just need to keep turning it on and off and find it works tomorrow? See how it goes...

Veritas Numquam Perit

View solution in original post

MI5 · ‎28-11-2017

It usually takes 24 hours to refresh the account once payment has cleared.
If it's not working by the morning, call customer services to check if payment went through OK.
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Cleoriff · ‎28-11-2017

@AnonymousWere you late paying your bill? You may need to give customer services a call from a landline or use live chat tomorrow https://www.o2.co.uk/contactus

You may just need to keep turning it on and off and find it works tomorrow? See how it goes...

Veritas Numquam Perit

Martin-O2 · ‎29-11-2017

Hey @Anonymous how are you getting on with this? Has your phone being reconnected yet?

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O2

Bills

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

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