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Rebal
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Due to COVID-19 currently I don’t have a job and was wondering if I could put my contract on hold due to financial issues if
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Bambino
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@Rebal 

 You can call that number using Skype, if you've already been disconnected.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

 

I DO NOT WORK FOR O2



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MI5
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@Rebal 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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Rebal
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I’ve tried them multiple times and it says there are no operators to take my call and just hangs up
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Bambino
Level 74: Whizz kid
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@Rebal 

 You can call that number using Skype, if you've already been disconnected.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

 

I DO NOT WORK FOR O2



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jonsie
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You could try the free number using Sype but getting through is almost impossible with the restrictions and with everyone struggling with payments

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

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Shannonw
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I have talked to someone about paying my bill later and they said my usage will stay in but it has been taken off so I can’t call to talk to o2?
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jonsie
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MI5
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@Rebal 

Apologies, you didn't say you had been disconnected.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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L104GB
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No you can’t as they don’t answer the phone and just cut you off.
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