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Bills after account closed

sc330
Level 1: Joiner
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on ‎28-03-2020 13:23

on ‎28-03-2020 13:23

Hi,

 

I have switched to another network this week as my contract was up and am looking to get pdf bills for cashback claims. I can log into my o2 but my number is not there any more therefore I can not get to the bill page to download them as pdf's.

 

Anyone know if this can still be done online now my account is closed?

 

Thanks

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gmarkj
Level 67: Unsung hero
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on ‎28-03-2020 13:24

on ‎28-03-2020 13:24

It should be a little further down on the webpage under disconnected numbers.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
Level 94: Supreme
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on ‎28-03-2020 13:27

on ‎28-03-2020 13:27

If you still have problems you need to contact customer service I'm afraid

Guide: How to find help & contact O2 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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