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CCMAC35
Level 1: Joiner
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on ‎23-06-2024 14:08

on ‎23-06-2024 14:08

Hello i have a pay monthly sim card i am no longer in a contract just a rolling month to month bill as my contract period ended, i have a £5 spend cap on this also. I have just checked my recent bill which appears to have added extras of one disney+ account and 2 disney premium accounts, why am i paying for 3 disney accounts when i only need one. 

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MI5
Level 94: Supreme
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on ‎23-06-2024 14:39

on ‎23-06-2024 14:39

@CCMAC35 

Check with O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: Adding and removing O2 Extras  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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