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Hannah110
Level 1: Joiner
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on ‎26-06-2022 14:54

on ‎26-06-2022 14:54

Hello I am being charged for being abroad it’s saying I’m in turkey when im not? Please can you sort this i received a messaged form yourself saying I wouldn’t be charged for being In Greece 

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Bambino
Level 86: Prestigious
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on ‎26-06-2022 14:59

on ‎26-06-2022 14:59

@Hannah110 Are you in Cyprus? Roaming in Turkey and Cyprus - O2 Community

I DO NOT WORK FOR O2



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Bambino
Level 86: Prestigious
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on ‎26-06-2022 14:59

on ‎26-06-2022 14:59

@Hannah110 Are you in Cyprus? Roaming in Turkey and Cyprus - O2 Community

I DO NOT WORK FOR O2



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madasaf1sh
Level 79: Lord of the Boards
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on ‎26-06-2022 15:14

on ‎26-06-2022 15:14

@Hannah110 

 

Make sure your phone is connecting to the Greek Mobile Phone network and not to the Turkish network, as o2 dont know where you are, they only know what mobile phone network, your sim card has connected to.

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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