Billing

[PeterMM]

So, I joined O2 in January and within a month I get notification of an imminent 7.8% tarriff increase. Might as well go back to equally gouging Vodafone.

On top of that, my wife's phone was supposed to have some sort of 'together' discount - I did exactly what I was supposed to do to get the discount, but nothing happened, I am still paying full whack for both accounts.

Not impressed.

[MI5 · Accepted solution]

@PeterMM 

All networks apply yearly price increases and are detailed in the T&C's you agreed to https://www.o2.co.uk/termsandconditions

Guide here to get discounts applied Guide: O2 Open & Friends and Family discounts - How to sign up 

If you need help, you can message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.