Billing

[Jackie_9atme]

Iv just realised iv been conned by one of your staff!! I said I don’t want to pay more than £25 a month and they never said I had to pay £10 extra on my bill !!

[Cleoriff · Accepted solution]

@Jackie_9atme 

We have no access to your account here so call O2 on any number in this guide Guide: Coronavirus Community Help and Support . If on Refresh you do have 2 payments to make

Guide: How does O2 Refresh work?