on 21-09-2020 12:48
21-09-2020 13:02 - edited 21-09-2020 13:04
21-09-2020 13:02 - edited 21-09-2020 13:04
Hi @Annoying
You need to call O2, borrow a phone or use a landline if needed.. using any numbers in this guide
Guide: Coronavirus Community Help and Support
Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Also, press Fraud or Lost and Stolen if given that option.
Edited to add, live chat can usually be found in the shop https://www.o2.co.uk/shop
Veritas Numquam Perit
on 24-09-2020 10:55