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Billing

Georhia
Level 1: Joiner
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Hello, I paid my bill early and now I have been charged double I was wondering if I could get the money back as I can’t afford to pay double
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MI5
Level 94: Supreme
  • 143455 Posts
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@Georhia 

In future you need to wait for the direct debit to be taken. 

You'll need to call customer service to get a refund now Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143455 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Georhia 

In future you need to wait for the direct debit to be taken. 

You'll need to call customer service to get a refund now Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
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