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Chezza
Level 1: Joiner
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Received a text stating my bill not paid? Is this a scam
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O2Sophie
O2 Support
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Hi, Chezza,
There is a scam going about. However, have you checked your myo2 to make sure your bill has been paid? Checked your bank account to see if it's left your account? If yes to both of these, then this could be a scam. If in doubt call o2 on 202 or 0344 809 0202.
This link gives you all the info about scams and what to do about them. Hope this helps. slight_smile

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
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O2Sophie
O2 Support
O2 Support
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Registered:
Hi, Chezza,
There is a scam going about. However, have you checked your myo2 to make sure your bill has been paid? Checked your bank account to see if it's left your account? If yes to both of these, then this could be a scam. If in doubt call o2 on 202 or 0344 809 0202.
This link gives you all the info about scams and what to do about them. Hope this helps. slight_smile

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
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MI5
Level 94: Supreme
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@Chezza 

Every evening we get a bunch of these posts as the scammers fire off their automated texts.

It's a well known scam.

Block the number and ignore it.

Forward the text to 7726 for O2 to investigate.

This has been going on for months now. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Martin-O2
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Thanks for taking the time to report this @Chezza! It really helps with future fraud prevention. 

COVID-19 support - Help and support from O2 during the lockdown
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Just joined the community or thinking of registering? Check out this handy starter guide!
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If you'd like to take part, why not register? slight_smile
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