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Nlharding
Level 1: Joiner
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Hi, 

 

I have sent two private messages to Martin and have not had a reply. Can someone advise me further or reply to me please. Thanks 

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TallTrees
Level 49: Rootin' Tootin' 
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Hi there @Nlharding 

I expect you will need to contact Customer Services

This is difficult because of the Covid-19 pandemic

There is a Payment Management Team

This is the link for advices and telephone numbers

Good Luck and best wishes

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 



HAPPINESS IS BEE SHAPED

Message 2 of 8
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Nlharding
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Thanks but I have registered for access for all and cant phone.
Thank you though
Message 3 of 8
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Nlharding
Level 1: Joiner
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Thanks but I have registered for access for all and cant phone.
Thank you though
Message 4 of 8
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MI5
Level 94: Supreme
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Registered:

@Nlharding 

Not sure what help you need exactly but I'll tag @Martin-O2 anyway, although unlikely to be back on here until Monday.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 8
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Nlharding
Level 1: Joiner
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Ok thank you.
Message 6 of 8
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MI5
Level 94: Supreme
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You're welcome 😊
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 7 of 8
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Martin-O2
  • 8165 Posts
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Thanks for the tag @MI5!

 

@Nlharding I've sent you a message about registering for Access For All. Please take a look and get back to me when you have a moment. smiling

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 8 of 8
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