Billing

[Teejayyork6]

Due to the effects of covid-19 my income has changed massively and i am going to struggle massively to pay my bills. What are my options with my o2 bill?

[Teejayyork6]

Please help

[Cleoriff · Accepted solution]

Hi @Teejayyork6 

You need to speak to the Payment Management Team on 0800 902 0217. It's a free call. Also take a look at this link: https://www.o2.co.uk/help/account-and-billing/payment-support

[Teejayyork6]

Many thanks cleoriff.. i am hold with them a been trying for over hour to get through to them

[Cleoriff]

They are so busy running with reduced staff so patience is the name of the game. Best of luck. .