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Ella1
Level 1: Joiner
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I’ve been cut off because I didn’t pay my bill but now I’ve paid it all off I’m still unable to use it phone. Calls and text
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MI5
Level 94: Supreme
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@Ella1 

It can take up to 24 hours but try live chat to see if they can help.

You can also try rebooting your phone Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Ella1 

It can take up to 24 hours but try live chat to see if they can help.

You can also try rebooting your phone Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 4
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Bambino
Level 84: Resplendent
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@Ella1 You can call customer service for free from any phone or Skype on 0800 032 1402

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Hey @Ella1 , as it's been a few days since you last posted, I wanted to check if you got everything working ok with your phone since then? slight_smile

 

Cheers guys @Bambino , @MI5 for the advice above! thumbsup

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