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Level 1: Joiner
Posts: 1
Registered: ‎24-02-2019
Accepted Solution


Did any one get there bill discount for our interupted service last year.
My wife and i had a txt to say our bill in january of febuary bill would be reduced
But nothing
Kind regards
Posts: 103,817
Topics: 552
Solutions: 13,421
Registered: ‎04-04-2012

Re: Billing

Hi @Steve2 it was only a small reduction of a few pence and was on either the December or January bill. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 0

Re: Billing

At the most it was a £1 so you wouldn’t have really noticed it
Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Billing

Hi @Steve2, and welcome to the forum Wave I was wondering if you got a chance to check your previous months' bill? The credit should appear on there but please let us know how you're getting on!

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