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Billing

Anonymous
Not applicable
I joined o2 on Saturday 7th with a new pay monthly contract, to then be told that my bill was ready the next day and that I would be billed the full amount - to be taken from my account on the 22nd September. How is this right? Nearly £50 for less than 24hrs use. Can someone please explain?
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MI5
Level 94: Supreme
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You always get your first bill immediately as you pay a month in advance.
O2 help here https://www.o2.co.uk/help/account-and-billing/first-bill
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143426 Posts
  • 632 Topics
  • 27490 Solutions
Registered:
You always get your first bill immediately as you pay a month in advance.
O2 help here https://www.o2.co.uk/help/account-and-billing/first-bill
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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