Solved: Re: Billing

Georhia · ‎04-08-2020

Hello, I paid my bill early and now I have been charged double I was wondering if I could get the money back as I can’t afford to pay double

MI5 · ‎04-08-2020

@Georhia

In future you need to wait for the direct debit to be taken.

You'll need to call customer service to get a refund now Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎04-08-2020

@Georhia

In future you need to wait for the direct debit to be taken.

You'll need to call customer service to get a refund now Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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