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Patony
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi I’ve tried phoning mulitiple times but just get a robot, I would like to talk to someone regarding trying to change my bill date to the 22nd of each month as I’m not able to pay on 16th of each month. And I tried last month to contact someone regarding this.
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O2Sarah
O2 Support
O2 Support
  • 74 Posts
  • 1 Topics
  • 8 Solutions
Registered:

Hi

 

Payment management is 0800 902 0217

 

a bit more info below 

 

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

 

 

Message 2 of 4
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Cleoriff
Level 94: Supreme
  • 122370 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Patony 

Just press ANY option to get through. Even upgrade or fraud. It doesn't matter. Once you get through, any advisor will help solve your problem.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 4
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LukasB
  • 1791 Posts
  • 177 Topics
  • 4 Solutions
Registered:

Hey @Patony just checking if you got through and had this sorted out?

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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