Billing

[Gems987654321]

I paid my bill on day it was due and o2 are saying I have only paid the air time balance but not the phone payment and there’s no one I can talk to as can’t ring out

[jonsie · Accepted solution]

Use Skype to call the free numbers in the link or borrow a phone  @Gems987654321 

Contact O2.

All numbers are in this guide

Guide: Coronavirus Community Help and Support 

0800 587 4005 is the best one to call