Billing

[Amy123]

Received an email saying my device was being disconnected and to call... well I can’t call because the line is disconnected and there’s no online guru available...help?

[MI5]

@Amy123 

How to pay here Guide: How to Pay Your Bill (Contract) 

[Bambino]

@Amy123 

You can call customer service for free using Skype on 0800 032 1402 or Payment Management on 0800 902 0217.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

[jonsie]

It will take 24-48 hours for the phone to be reconnected. Customer service may be able to connect quicker after payment is cleared

Guide: How to find help & contact O2