Solved: Re: Billing

Connor1 · ‎16-03-2018

I'm a bit lost my phone bill is over and I haven't gone over any thing I have got a late payment which should only and extra 3.50 . Can someone explain this to me

MI5 · ‎16-03-2018

Hi @Connor1

You can check in your MyO2 http://www.o2.co.uk/myo2 or call o2 http://www.o2.co.uk/contactus but unfortunately we can't see your bills to explain it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-03-2018

Hi @Connor1

You can check in your MyO2 http://www.o2.co.uk/myo2 or call o2 http://www.o2.co.uk/contactus but unfortunately we can't see your bills to explain it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

jonsie · ‎16-03-2018

Call 202 and they will go through everything with you. unless you can post some screen shots we can't really help. This isn't customer service.....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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