Billing rate

[Budski]

Just received my first monthly bill for £10.68. However the contract I signed for was for £10.00 per month. Can’t get a response from O2 to resolve this.

[MI5]

@Budski 

Your first bill comes within a few days of you joining us. It is slightly different to later ones.
That's because we charge for line rental a month in advance. So your first bill will show two charges; the cost of your tariff before we printed off your first bill - and the cost of your next month's tariff, in advance.

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...