cancel
Showing results for 
Search instead for 
Did you mean: 

Billing Query

me24
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I received an email today (17/8) stating my latest bill is outstanding and needs to be settled by the payment date of the 22nd. I paid this bill on 12/8/2024 and was given a transaction code.

Message 1 of 2
106 Views
1 REPLY 1

Enlli
Level 67: Unsung hero
  • 7798 Posts
  • 55 Topics
  • 1643 Solutions
Registered:

We are all customers here

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best time to call is around 8.00am

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
97 Views