on 20-04-2017 17:42
on 20-04-2017 17:42
Can someone please explain what Premium & Information Services are? I have been charged an extra £20.00 for these services on my current bill and have no idea why! I have been unable to contact O2 directly so i thought I would try this route.
Lindsay
Solved! Go to Solution.
on 20-04-2017 17:58
on 20-04-2017 17:58
Please see here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi... the links will explain it all and how to dispute and maybe get a refund.
on 20-04-2017 17:58
on 20-04-2017 17:58
Please see here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Have-you-fallen-for-or-been-conned-into-a-premi... the links will explain it all and how to dispute and maybe get a refund.
on 20-04-2017 18:44
on 20-04-2017 18:44
Me too. Exactly the same. Very annoying.
on 20-04-2017 18:53
on 20-04-2017 18:53
Drill down to see the exact number in myo2 to find out what charged you and in the links enter the number. Then complain directly to the company that has passed the charge to o2 .
on 20-04-2017 19:15
on 20-04-2017 19:15
@Anonymous wrote:Me too. Exactly the same. Very annoying.
You must have clicked a link or entered a competition. Facebook is a favourite for spreading these scams..... win a car, iPad, £250 shopping vouchers etc.....
on 20-04-2017 21:04
on 20-04-2017 21:07
on 20-04-2017 21:07
on 20-04-2017 21:09