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Billing Charges

Anonymous
Not applicable

Hi, I just found out, that I was charged Yesterday 10 pounds, I have a tariff to speak with people from EU, so I talked yesterday to people from Lithuania and you charged me 10 pounds, why?

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MI5
Level 94: Supreme
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It's not free unless you are roaming.
Calling from UK means you pay international rates https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
It's not free unless you are roaming.
Calling from UK means you pay international rates https://www.o2.co.uk/help/pay-monthly/roaming-in-europe
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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Registered:
This is not Customer Service. You need to speak to them.
http://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



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Marjo
Former Staff
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Hi @Anonymous! Sorry to hear you've had unexpected charges on your bill! Did the above replies from our helpful members explain it or do you have any further questions? What tariff is it that you mentioned?

Check also here a guide from one of our members explaining the difference between international calling from the UK and Roaming abroad.

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