Your first bill is generated immediately (this is so that the sim / phone can be used immediately, however, for telephone / online sales, O2 will refund the days usage upto the point that your receive the phone / sim.
The first bill includes a day or 2 usage plus one full month which is paid in advance.
http://www.o2.co.uk/assets/O2HybridNav/Static-files/BillRedesign/BillRedesignHtmlDemo/PB_consumer_02...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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