Bill

[Racheln]

I have changed to sim only at £17 a month but my bill is showing as £32 ?

[TallTrees]

Hi there @Racheln 

Welcome to the O2 community We don't have access to accounts so you need to contact o2 customer services Here 

Guide: How to find help & contact O2 

[jonsie]

Your first bill will be slightly more as it's a crossover of your old tariff and new tariff

Any discounts may show as a bolt on

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: How to find help & contact O2