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Gharper
Level 1: Joiner
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on ‎16-02-2024 10:02

on ‎16-02-2024 10:02

Hi, I have had £70 taken out of my account but my o2 bill online is only £45

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madasaf1sh
Level 78: King of Kings
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on ‎16-02-2024 10:12

on ‎16-02-2024 10:12

@Gharper 

 

It could be your device plan plus your airtime, it could be overage that you have spent, you can check in myo2 either on this website or via the app. 

If you need any help then call the payment management team on 0800 902 0217

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12517 Posts
  • 80 Topics
  • 3288 Solutions
Registered:

on ‎16-02-2024 10:12

on ‎16-02-2024 10:12

@Gharper 

 

It could be your device plan plus your airtime, it could be overage that you have spent, you can check in myo2 either on this website or via the app. 

If you need any help then call the payment management team on 0800 902 0217

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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