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Bill

Dizzyd
Level 1: Joiner
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My bill is very high this month and I’ve noticed that I’ve been charged for a number that has contacted me 

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Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
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Registered:

@Dizzyd You can check your charges here: How do I get to the 'Download Bill' page? (o2.co.uk)

If you feel you've been overcharged you should speak to customer service.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. 

I DO NOT WORK FOR O2



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Bambino
Level 84: Resplendent
  • 22935 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@Dizzyd You can check your charges here: How do I get to the 'Download Bill' page? (o2.co.uk)

If you feel you've been overcharged you should speak to customer service.

Call 202 from your mobile or 0800 032 1402 from any phone or numbers in this link: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am. 

I DO NOT WORK FOR O2



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