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11a
Level 1: Joiner
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paid my bill want to no why my service is still off and I can’t get through to anybody to sort it out

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madasaf1sh
Level 53: Renowned
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@11a 

 

It can take upto 48 hours after a suspension and bill payment for all bars to be removed. 

 

The only people who can help are customer services on 0344 809 0202 you can try live chat if it is available at https://o2.co.uk/contactusc

 

I would always advise making payments for suspended accounts over the phone as they can take the bars off instantly

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 53: Renowned
  • 3357 Posts
  • 24 Topics
  • 734 Solutions
Registered:

@11a 

 

It can take upto 48 hours after a suspension and bill payment for all bars to be removed. 

 

The only people who can help are customer services on 0344 809 0202 you can try live chat if it is available at https://o2.co.uk/contactusc

 

I would always advise making payments for suspended accounts over the phone as they can take the bars off instantly

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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