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Bill

Clairephillips3
Level 1: Joiner
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Hi. I’ve received a text to say I’ve used 80% of my data. When on my app I’ve still got 15.6 left if my 20 g. Can you explain please?

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MI5
Level 94: Supreme
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@Clairephillips3 

If you have extra or bonus data the system still reminds you when you run out of your base data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 126765 Posts
  • 613 Topics
  • 21740 Solutions
Registered:

@Clairephillips3 

If you have extra or bonus data the system still reminds you when you run out of your base data.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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