Solved: Bill

Humberto · ‎25-03-2021

My Bill is showing -£16. I have paid this twice, once in the 16th and again on the 22nd of March. But its still showing. Can this please be explained.

MI5 · ‎25-03-2021

@Humberto

A minus amount means you are in credit.

There is nothing to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-03-2021

@Humberto

A minus amount means you are in credit.

There is nothing to pay.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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