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Bill

Billed
Level 1: Joiner
  • 1 Posts
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Registered:

on ‎06-06-2020 12:18

on ‎06-06-2020 12:18

Why am I being billed already when I’ve not received my SIM card yet?
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Cleoriff
Level 94: Supreme
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on ‎06-06-2020 12:21

on ‎06-06-2020 12:21

Hi @Billed 

Check with O2. All numbers are in this guide Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
In response to Cleoriff
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on ‎06-06-2020 13:46

on ‎06-06-2020 13:46

@Billed 

Your account is generated when the SIM or device is dispatched and your bill starts then. 

Customer service will refund you to the point you receive your order.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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