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Level 1: Joiner
Lexi
Posts: 1
Registered: ‎13-05-2020

Bill

on ‎13-05-2020 09:25

It says my bill for this month is payed but I haven't played it yet but cant get through to 02 so I dont understand what's happening
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MI5
Posts: 114,239
Topics: 569
Solutions: 15,410
Registered: ‎04-04-2012

Re: Bill

on ‎13-05-2020 09:28

@Lexi 

Contact payment management for help Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Level 13: Prompter
JAZZ-trad
Posts: 890
Registered: ‎31-05-2019

Re: Bill

on ‎13-05-2020 09:45

Hi @Lexi
Welcome to the o2 community forum
How strange it's usually the other way round!
Obviously this needs to be sorted.
Everyone busy at customer services buy try early 08.00am
Best of luck JAZZ
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