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Justyna87 · ‎17-04-2020

Hi all,
I'm wondering why from now I have to pay £40.05 not like before £39 a month? Just wanna say that 6 months ago I ordered O2 phone and new contract from mobile phone direct where I should pay 39 a month and receive a cashback after 6,9,12,15,18 months? Thanks for any help

MI5 · ‎17-04-2020

@Justyna87

The annual rpi price increase is included in this month's bill and you'll need to check the terms and conditions of your contract to claim the cashback.

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎17-04-2020

Hi @Justyna87

It could be the annual RPI increase

https://www.o2.co.uk/prices

Veritas Numquam Perit

jonsie · ‎17-04-2020

All networks have the annual RPI increase in April

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎17-04-2020

Unfortunately that's true.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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