Bill

[Babyzac16]

How do I go abwt sorting my bill I have no income due to this covid out break

[Babyzac16]

Some of the bills are OK but my brother and sister waiting relpy bk with help from government

[jonsie · Accepted solution]

You need to call them

You can reach the Payment Management team on 0800 902 0217.

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

[Babyzac16]

OK thanks for your help much appreciated

[jonsie]

Good luck Best time to call is early morning

[Babyzac16]

Hi there still trying contact 02 to discuss my bill and dtill can't get thru been trying for days now?

[Cleoriff]

@Babyzac16  best time to call is 8am. You have to persevere

[jonsie]

For anything account related you must keep trying them.

[Babyzac16]

I have been trying to call all morning

[jonsie]

It's very difficult at the moment as it is with all companys customer service. First thing 8am is best